Frequently Asked Questions

Who is GreeTravel?

We are a passioned Travel Advisor that help you add amazing value to all of your adventures.

Our team is dedicated to helping you plan the ultimate luxurious travel experiences that are personalized to fit your wishes and budget while saving you both time and money.

We know that luxury travel is about focusing on quality rather than quantity and we are passionate about helping each of our customers travel around the world in the most luxurious way possible.

Why Us?

You can book travel yourself – but why would you want to?
Travel advisor elevates every trip.

We know how to get the best value for your time and money,
and, thanks to our worldwide connections,
we can VIP you at hotels, on cruise lines, on tours, and more.

Representing the best of the best in travel.

Do you charge a planning fee?

I. I do not charge any booking fee for booking hotel, cruise or all inclusive experience.

II. If I need to create a personalized itinerary for you, including all experiences, making reservations to restaurants and so – my researching & planning package is starting at $200, however I am pretty sure you will save your money on upgrades, free perks and so, trust your travel advisor 🙂

Planning – I will research a few different options for you and then present them to you within the next two weeks. Once you decide on an itinerary and finalize your budget, I’ll collect a deposit and then I’ll get to work handling every last detail for you. All you need to do is pack your bags! And I’ll even provide you a helpful packing list. Because I have access to deals, upgrades, and offers not available to the public, I will most likely save you far more than the cost of your Planning Fee, and you don’t have to do any of work – I’ll handle everything for you, and because I have so much insider information about destination, I’ll make sure you have a spectacular trip, that’s hassle-free, and you don’t miss out on anything.

What Is Virtuoso?

Virtuoso is a global, by-invitation-only network of luxury travel agencies and providers with agencies and advisors and preferred travel partners worldwide.

Virtuoso advisors leverage their industry connections and extensive knowledge and experience to deliver exceptional value and customized service.

Virtuoso is the leading global network of agencies specializing in luxury and experiential travel, with more than 20,000 advisors. They partner with over 1,800 of the world’s best companies such as hotels, cruise lines, tour operators, and more.

Virtuoso advisors use their personal connections and firsthand expertise to craft bespoke trips for clients, including unique experiences, special values, complimentary perks, VIP treatment and rare access.

What are Virtuoso benefits?

Hotel & Resort benefits:

From Argentina to Zambia, we have personal contacts at over 1,200 exceptional Virtuoso-preferred properties in over 100 countries. Through our exclusive Virtuoso arrangements, we’re able to offer our clients:

VIP treatment and complimentary extras:

· Preferred rates and availability

· Room upgrade upon arrival, subject to availability

· Value-added amenities (minimum of $100 value)

· Daily breakfast for two

· Early check-in & late checkout, subject to availability

· Complimentary WiFi

Cruise benefits:

We partner with the world’s leading luxury cruise lines to custom-tailor your at-sea and port experiences. And, as our client, you’ll automatically be eligible for Virtuoso Voyages complimentary extras reserved exclusively for Virtuoso travelers.

· Shipboard credits

· Virtuoso-exclusive shore excursions

· Welcome aboard receptions

· Dedicated onboard hosts

· Private car & driver

· Specialty dining

· Pre-paid gratuities

Destinations & Experiences:

· VIP treatment & recognition

· Custom-tailored experiences & itineraries

· Private Virtuoso-exclusive access

Air, Auto & Travel Insurance Benefits

Through Virtuoso, we partner with over 75 of the world’s top commercial and private air carriers, car rental programs, and travel insurance providers to secure negotiated fares products, and services.

· Exclusive negotiated global air fares & upgrades (including Private Jet/Charter)

· Worldwide car rental discounts & perks

· Preferred travel insurance rates & prioritized client services

Why use a Virtuoso Travel Advisor?

Of all your life priorities, your leisure time is one asset you can’t earn back. People who spend their time wisely know that it pays dividends to collaborate with a seasoned industry professional when it comes to fulfilling travel dreams. Virtuoso travel advisors provide personal, completely customized service before, during, and after every trip. Whether you enjoy being involved in your vacation planning, or prefer that someone you trust takes the reins, Virtuoso advisors are uniquely vested in your RETURN on LIFE®.

A Virtuoso travel advisor has access to the same (and often better) pricing than available online, and can secure VIP benefits, amenities, access, and extras that you can’t get on your own. To quote Warren Buffet, “Price is what you pay; value is what you get.”

How long does it take to plan a trip?

The amount of time it takes to plan a trip from Planning session call to Booking of the last component depends on a variety of factors, including how far in advance of the trip you’ve contacted us, the complexity of the itinerary, how many suppliers we are coordinating with across the globe, as well as any tweaks you decide you’d like to make to the initial proposal. In general, it takes 7-10 business days after the initial Discover Call for us to complete a fully customized itinerary. After the proposal is delivered, we ask that you review and respond as soon as you are able to thoroughly review, in order to prevent the space and itinerary concept from being booked. Please note that, while we always try to stick to our estimated delivery date, there are events out of our control that may result in a delay (an emergency from a currently traveling client, for example). We ask for your understanding when the need to take a few more days arises.

Do I need travel insurance?

In the travel world, we know to expect the unexpected. Travel insurance can help cover costs associated with travel delays, lost luggage, and unexpected cancellations. Should an emergency arise while traveling, our team is on call and ready to assist.

What happens if I run into an issue during travel?

We are here to help! Please contact us if you have any issues during your travels and we will do our best to support you and resolve any issues expediently. We will also arm you with local in-country contacts such as your hotel, tour operator, or guide (if applicable).